The future is now (Part 2): Thrive in a global environment

In the Netherlands, we like to make jokes about our Belgian neighbours. Usually these jokes

The future is now (Part 1): Asia, the new power

In 20 years, Asia is predicted to top half the global GDP according to McKinsey.

RPA (Part 3): The Case of Culture Mis-identity

In this article, The Case of Culture Mis-identity, cultural differences are under the spotlight. In

RPA (Part 2): The Adventure of the RPA Derailment

A series co-written by Ankur Bansal, Director Strategy and Transformation at Deloitte and Ilse Kerling,

Why is Cross-cultural Communication the #3 Skillset of the Future?

This month’s article is different than usual. Instead of interviews and analysis, I am sharing

The Costs, Reasons, Indicators and Solutions to Churn in India

“I finally got my Indian peer up to speed and we’re working well together. But

The Hidden Cost of Non-alignment Between Global Teams and India

The talk of the town at SSON’s flagship Shared Services and Outsourcing Week event in